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Volunteer FAQ

HOW DO I SIGN UP TO VOLUNTEER?

A Volunteer Registration tent will be established at Araluen for the duration of the Festival. It will operate at the following times:
Wednesday 10:00 – 5:00pm In Witchettys at Araluen Arts Centre
Thursday 12:00 – 5:30pm In Witchettys at Araluen Arts Centre
Friday 11:00 – 5:00pm In the Araluen Courtyard
Saturday 10:00 – 5:00pm In the Araluen Courtyard
Sunday 10:00 – 5:00pm In the Araluen Courtyard
Monday 10:00 – 12:30pm In Witchettys

 I WILL BE IN TOWN IN THE DAYS PRIOR TO THE FESTIVAL, CAN I HELP WITH ANYTHING?

Music to our ears!!!! This is our most sleep deprived period and we would love to hear from you if you can offer some help during this time. Email Jason - This email address is being protected from spambots. You need JavaScript enabled to view it.  (or if you're not online - call on 0408 215 700).

HOW WILL I KNOW WHAT TO DO DURING MY SHIFT?

When you sign on just prior to your shift (at the Volunteer’s Tent) you will be given a pack that will outline what is expected of you during your shift. This will include occupational health and safety information and contact details if you have a problem.

WILL I HAVE A UNIFORM?

We have some lovely aprons that you will be given to wear when you sign on for your shift. We also ask that you wear a name badge, especially on Sunday so people can vote for you on ‘No Beanie’ day (see below).

DO I GET A FREE T-SHIRT?

If you have entered less than ten beanies and do three shifts during the Festival you will receive a free Beanie T-Shirt. All volunteers will also receive a discount voucher for all Beanie Merchandise including t-shirts, aprons, tea towels, bags and books.

CAN I EAT OR DRINK DURING MY SHIFT?

Following your shift you will be given a pumpkin soup voucher. You can redeem this at the Café inside Witchetty’s. We ask that you use your common sense when consuming food or drinks during your shift. It largely depends on where you are – probably not such a great idea in Beanie Central or the Exhibition - in fact, it’s your job to make sure people don’t eat and drink in these areas. Water bottles are fine.

 WHAT IF THERE IS AN INCIDENT DURING MY SHIFT?

In the Volunteer Tent you will find an incident report. Please complete one as soon as possible after the incident and discuss the situation with the Volunteer Coordinator that is on at the time. We also have a feedback book that you are welcome to comment in if you feel the incident could have been avoided had there been ‘different’ procedures/planning in place.

WHERE CAN I LEAVE MY BELONGINGS WHILST I AM DOING MY SHIFT?

I’m glad you asked! The Volunteer Sign On tent is neither large nor salubrious which means our security is not great. It would be very helpful if you could leave anything of value at home or with a friend/partner whilst you are doing your shift.

I AM NOT VERY FIT, CAN I STILL HELP OUT?

Yes, we have a variety of jobs that people of all ages and fitness levels can do.

ARE THERE ANY JOBS WHERE I CAN SIT DOWN?

The following shifts are ‘sit down’ shifts:
Front Door Meeter and Greeter
Backdoor Minder
Packer Up (some sitting, some standing)
Set Up (some sitting, some standing)
Children’s Corner
Gallery Minder (some walking)

HOW LONG ARE THE SHIFTS?

Generally two and a half hours but we love it when you do back to back shifts. Some shifts are as short as one hour.

DO YOU NEED MEN AS WELL AS WOMEN?

 There are plenty of jobs for both genders so don’t leave your partner at home, or worse still, at Araluen where they could run wild and unsupervised through Beanie Central.

CAN I WORK WITH MY FRIEND/ PARTNER?

Yes. Some of the shifts require up to ten people at a time so please, please, bring your friends and your friend’s friends!

CAN MY (GRAND) SON / (GRAND) DAUGHTER VOLUNTEER?

Yes, although we do prefer that our volunteers are 16 and older.

WHAT DO I DO IF I CANNOT FILL MY SHIFT?

 If for some reason you can’t turn up to a shift that you have nominated yourself for the most helpful thing that you could do is find someone to replace you. If you have tried that and failed, please email Jason - This email address is being protected from spambots. You need JavaScript enabled to view it. (or if you're not online - call on 0408 215 700) as soon as you know you can’t do the shift. Your fellow volunteers rely on your turning up or on us being able to fill your shift so it really helps if we/you have taken measures to replace you, but we do understand that ‘stuff’ happens some times.

 HOW DO I GET TO GO TO THE VOLUNTEERS PARTY? Sunday 21 June from 5:30pm at the Gillen Club

This year we are holding a Volunteer Party on Sunday 23 June from 5:30pm at the Gillen Club. If you have done at least three shifts during the Festival you will receive a voucher for a complimentary dinner as a thankyou. You can also bring a friend or a partner who can eat for $10.00 per person (Sunday Roast Menu). Your friend/partner will also need a voucher which is only available from the Volunteer Tent. The Party starts at 5:30pm at the Gillen Club on Milner Road (5 minutes walk/2 minutes drive). Come and let your hair down, take your beanie off for a change, share your funny stories with fellow volunteers and the committee and maybe WIN some great prizes.

DO I GET ANYTHING SPECIAL FOR VOLUNTEERING?

All volunteers are able to sell more more beanies in Beanie Central.

A 15% reduction on all Beanie Festival merchandise
A drink voucher for the Gillen Club and
A Pumpkin Soup (or Dhal) voucher

All volunteers who enter ten beanies or less and do three or more shifts will also receive a free t-shirt.

WHO DO I CONTACT IF I HAVE A QUESTION?

Email Jason - This email address is being protected from spambots. You need JavaScript enabled to view it. (or if you're not online - call on 0408 215 700)

VOLUNTEER ROLES & SHIFTS

Set Up Wednesday 17 and Thursday 18 June 10am-5pm

This team is crucial – the success of the festival is on their shoulders. The work of the set up team will have visitors clutching their handkerchiefs to mouths at the visual splendour of the displays. Jobs include setting out beanie displays, setting up tea, coffee & cake area, merchandise, photocopying, tying, stuffing, poking and jiggling. Bring your friends along for this one as we need many sets of hands per shift and some are sit down jobs.

Winter Carnival: Friday June 19th 6-9pm

This is our big opening and a special time to celebrate the beanies we love and adore!! This is a free night for all beanie lovers to enjoy, but we need volunteers to make it happen. Can you help set up, but better still pack down? Many hands make light work…..mainly moving chairs and tables.

Front Door Meet & Greet

Important job this one; stand out the front and welcome people to the festival, hand out programs, encourage gold coin donations, count numbers through the door and note where visitors are from, encourage people to fill out the lucky door forms on their way out and keep an eye out for unpaid beanies bypassing the till. As we have grown we also need you to direct traffic in and out of beanie central, to the cash register and to and from the teashop, all with grace, patience and a smile or a laugh.

Gold coin donations help us keep the doors open each year and go towards venue hire, materials and equipment used to get the festival running. Each year our costs increase as our visitors increase. This year we are expecting over 10,000 visitors over the weekend.

 Backdoor Minder

A quiet job this one. It involves sitting by the backdoor making sure no-one enters or exits (unless in an emergency), quietly watching over the festival for the unlikely event of theft (report to computer station if there are) and commenting on the odd beanie parade as the punters try on the 6,000 strong beanies. Do not leave your post unless someone is covering you at all times.

Children’s Corner:

Calling all creatives! If you love kids and can remember how to finger knit, plait, make a pompom or God’s eye then this is the job for you. You will need to watch over the children in the wool pool and at the chess set, tidy the areas and try and contain the screaming and any silliness. We expect good behaviour from the children in order to keep them safe but we also want them to have fun.

 Beanie Minder- Beanie Central

This is an important job making sure that the beanies in Beanie Central are looking happy, hanging nicely and have their swing tags attached. Any tagless beanies or beanieless tags please take them to the computer station in the Whitchetty Office and help Tony find a match. As you wonder through watch the crowd, look out for any suspicious behaviour and report to the computer station if you see anything you don’t think is good for our beanies. 

Gallery Attendant- Exhibition in the Galleries

This very important person rules over the Competition Beanies – The Grand Poo-Bah of the Exhibition. Competition Beanies can be tried on with assistance from the Gallery Attendant unless they have a red sold sticker on them, in which chase DO NOT TOUCH. Beanies can be purchased now or any time until the exhibition closes.This is an important job making sure that the beanies in beanie central are looking happy, hanging nicely and have their swing tags attached. Any tagless beanies or beanieless tags please take them to the computer station next to the teashop and help Tony find a match. As you wonder through watch the crowd, look out for any suspicious behaviour and report to the computer station if you see anything you don’t think is good for our beanies. 
The Gallery Attendant makes certain the displays look sensational and that competition beanies are replaced once tried on. There is a bit of sitting down however we strongly encourage you to chat with people about the beanies and walk around the gallery checking that all is above board. 
It is important to show the public how to purchase their beanies, vote for their favourite beanie, not to take photographs, and not to try on any beanies that have been sold.  Any concerns about the beanies safety or behaviour in the Gallery see Box Office Staff, Araluen attendants or Volunteer Coordinator immediately.

Pack Up

This is the crack team who moves in once the festivities are done and dusted. There is certainly much fun to be had; musing over the events of the festival, wondering why some things were sold and others not, finishing off unsold cakes etc! This team sorts and packs unsold beanies for return to makers, packs up displays, does a general tidy up and packs up the tea shop.

 

 

 

 

 

 

 

 

 

 

 

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